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Recover Your Money with Refully

If you’re an Amazon seller and haven’t yet sought reimbursements, it’s crucial to understand that you might be missing out on funds owed to you. Amazon will hold onto these funds until you make a claim for reimbursement.

Recover Your Money with Refully

Does Amazon Owe Me Money?

Diagram showing Amazon warehouse handling errors, fee overcharges, shipment discrepancies, and customer returns.Diagram showing Amazon warehouse handling errors, fee overcharges, shipment discrepancies, and customer returns.

Absolutely, you could be eligible for reimbursements from Amazon for several reasons:

  1. Lost or Damaged Inventory: Should your products be lost or damaged while in Amazon’s custody at their fulfillment centers, you’re entitled to claim the value of these goods.
  2. Customer Returns: If an item is returned by a customer and isn’t added back to your inventory or if it’s returned damaged, you can claim a reimbursement for these losses.
  3. Fee Overcharges: There are instances where Amazon might charge excess fees like storage, FBA, or referral fees. You should verify and claim any discrepancies.
  4. Shipment Discrepancies: Occasionally, during FBA inbound Amazon can receive incorrect amounts for the shipment. Refully will attempt to correct the problem and if Amazon can not correct it, Refully will file a claim for reimbursement.

What Should I Do Next?

Refully integrates directly with your Amazon Seller Account to conduct a full audit of your inventory, returns, and fees to determine if Amazon owes you money. Refully does daily audits and will file reimbursement claims on your behalf through Amazon’s case system.

Refully service promotion offering a $1,000 recovery for free with 18% commission on successful reimbursements.Refully service promotion offering a $1,000 recovery for free with 18% commission on successful reimbursements.

Why Refully?

  • Refully offers dedicated account managers, competitive fees and simple setup. 
  • With an easy to navigate, realtime dashboard display of what is owed to you, Refully makes it easy to understand all aspects of how your cases are being handled: the current status of cases and completed cases.
  • Payment to Refully is contingent upon successful reimbursement from Amazon, they do not get paid unless you receive funds back from Amazon! 
  • Refully is risk free, with no setup fee or service fee and your first $1,000 recovered at no cost! Refully offers a free audit for all new customers to find out how much Amazon owes them and no commitment is required until you decide to let them recover for you! 
  • Refully is registered with Amazon as an official Amazon Selling Partner for the Service and Software category and operates in all 21 active Amazon countries.

Once you signup with Refully your account manager will immediately get started reviewing your reimbursement opportunities. Typically as quickly as within a few hours you will receive an update on what you may be entitled to request back from Amazon.

Getting Started with Refully.ai

  • Step 1: Sign up> Connect Amazon Store > Receive Audit 
  • Step 2: Review audit results > Give Refully authorization to recover on your behalf
  • Step 3: Refully immediately starts filing cases
  • Step 4: Each payout period with Amazon, reimbursements will directly get sent to your bank account. Following the successful reimbursement, you will be invoiced by Refully. 

Refully’s Dashboard is easy to navigate and shows in realtime what you can expect to be reimbursed.

Cost of Service

Refully dashboard displaying reimbursable and reimbursed amounts for Amazon sellers, including categories like lost and damaged, missing inbound, and fee overcharges.Refully dashboard displaying reimbursable and reimbursed amounts for Amazon sellers, including categories like lost and damaged, missing inbound, and fee overcharges.

No upfront fees are required. The service operates on a contingency basis, charging an 18% fee on successful reimbursements, with the first $1,000 reimbursed free of charge. If no reimbursements are secured, you owe nothing.

At times, Amazon can reverse reimbursement credits when products that were assumed lost are found. In these scenarios, Refully monitors for reversals and ensures the fee paid for the reimbursement is credited back to you.

Amazon reimbursement policy update showing shortened claim windows starting from October 23, 2024.Amazon reimbursement policy update showing shortened claim windows starting from October 23, 2024.

Starting October 23, 2024 Amazon is shortening the claim window for most types of reimbursement opportunities. This  means that Amazon Sellers have very limited time to identify a claim and request reimbursement after October 23rd. From now until October 23rd you still have eligibility to look back 18 months with Amazon and request reimbursements for this entire time period. Don’t miss out on the opportunity to recuperate additional funds with Amazon now, before it’s too late!

Illustration of a checklist with a person holding a large pencil, symbolizing an audit or review process.Illustration of a checklist with a person holding a large pencil, symbolizing an audit or review process.

 By not claiming reimbursements, you might be overlooking potential earnings. It’s advisable for every Amazon seller to check if they have unclaimed funds—it could be akin to leaving money on the table.

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